I'm lost

Oh no! The NW Maids Pro app will reveal the precise location of the customer’s home. You can use this address to navigate there using the map in the NW Maids Pro app, or the mapping app of your choice. If you’re copying & pasting, only use the street address to make sure the app can locate the place properly. Hope that helps!

If you think you’ll be late, or suspect the address might be incorrect, please update your customer by contacting them, as it reduces the chance that they’ll give you a negative rating. In addition, if you let them know, you won’t be charged a late arrival fee.

Learn what to do if you are running late→ https://help.nwmaids.com/article/189-im-running-late

To get directions using the NW Maids Pro app, select the booking, then select Get Directions:

If you've already checked in to the booking, you can select I need directions from that screen also: