How can pros contact NW Maids?

eNW Maids performs the majority of our support via email. Before reaching out to us, please try finding the most relevant article. It’s possible you may find your answer without having to wait for us!

Some common issues:

• I think I was incorrectly charged a fee.
• I have a question about payments.
• I haven't received any payments.
• I'm missing payment for a specific job or batch.
• My customer isn't home.
• I need to cancel a job.
• What is the cancellation policy?
• Checking in and out of jobs.
• My NW Maids Pro app isn't working.
• I can't get into my customer's home.

If you’re a  customer in need of assistance, head this way.

If this is about a job today, please let us know by contacting NW Maids Support at support@nwmaids.com or (206) 535-1622